Student Learning Outcomes by Program
Interdisciplinary Programs
MSA, Acquisitions Administration Graduate Certificate
MSA, General Administration Graduate Certificate
MSA, Health Services Administration Graduate Certificate
MSA, Hospitality and Tourism Administration Graduate Certificate
MSA, Human Resources Administration Graduate Certificate
MSA, Information, Resource Management Graduate Certificate
MSA, International Administration Graduate Certificate
MSA, Leadership Graduate Certificate
MSA, Long-Term Care Administration Graduate Certificate
MSA, Organizational Communication Graduate Certificate
MSA, Public Administration Graduate Certificate
MSA, Software Engineering Administration Graduate Certificate
MSA, Vehicle Design & Manufacturing Administration Graduate Certificate
MSA, Acquisitions Administration Concentration
MSA, General Administration Concentration
MSA, Health Services Administration Concentration
MSA, Hospitality and Tourism Administration Concentration
MSA, Human Resources Administration Concentration
MSA, Information Resource Management Concentration
MSA, International Administration Concentration
MSA, Long-Term Care Administration Concentration
MSA, Organizational Communication Concentration
MSA, Public Administration Concentration
MSA, Recreation and Park Administration Concentration
MSA, Software Engineering Administration Concentration
MSA, Sport Administration Concentration
MSA, Vehicle Design & Manufacturing Administration Concentration
MSA, Acquisitions Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
articulate production concepts;
measure performance;
identify and ensure manufacturing quality;
carry out project management;
evaluate manufacturing operations;
identify and negotiate pricing concepts;
procure and contract with suppliers;
maintain supplier relations;
make strategic purchasing decisions;
maintain inventory management and control;
explain regulatory and legal processes; and
assure quality.
MSA, Acquisition Administration Certificate
After completion of this program, students will be able to:
articulate production concepts;
measure performance;
identify and ensure manufacturing quality;
carry out project management
evaluate manufacturing operations;
identify and negotiate pricing concepts;
procure and contract with suppliers;
maintain supplier relations;
make strategic purchasing decisions;
maintain inventory management and control;
explain regulatory and legal processes; and
assure quality.
MSA, General Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
articulate and apply the systems, issues, and problems which impact upon dynamic organizations operating within a global environment;
integrate computer and production systems into administrative decision making;
explain the nature of legal and political systems and how they impact the operation of organizations and individual decision making;
analyze how the organizational environment and processes affect the behavior of individuals within the work organization;
identify and explain methods for improving communication of individuals and groups within and between organizations; and
explain the nature of social and economic systems and how they constrain control and impact the operational effectiveness of organizations.
MSA, General Administration Certificate
After complete of this program, students will be able to:
articulate and apply the systems, issues, and problems which impact upon dynamic organizations operating within a global environment;
explain the nature of legal and political systems and how they impact the operation of organizations and individual decision making;
analyze how the organizational environment and processes affect the behavior of individuals within and between the work organization;
identify and explain methods for improving communication of individuals and groups within and between organizations; and
explain the nature of social and economic systems and how they constrain control and impact the operational effectiveness of organizations.
MSA, Health Services Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
articulate the role of directors, administrators, and supervisors in health services organizations;
utilize the broad range of skills required for directors, administrators, and supervisors in health services organizations;
apply financial analysis to making decisions in health services organizations; and
apply appropriate legal decisions to the administration of health services organizations.
MSA, Health Services Administration Certificate
After completion of this program, students will be able to:
articulate the role of directors, administrators, and supervisors in health services organizations;
utilize the broad range of skills required for directors, administrators, and supervisors in health services organizations;
apply financial analysis to making decisions in health services organizations; and
apply appropriate legal decisions to the administration of health services organizations.
MSA, Hospitality and Tourism Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
evaluate suppliers of hospitality services;
apply the principles of hospitality service provider processes and organization;
articulate governmental regulation of the industry;
apply the managerial tools and techniques of the hospitality and tourism industry; and
articulate and apply pricing considerations in the industry.
MSA, Hospitality and Tourism Administration Certificate
After completion of this program, students will be able to:
evaluate suppliers of hospitality services;
apply the principles of hospitality service provider processes and organization;
articulate governmental regulation of the industry;
apply the managerial tools and techniques of the hospitality and tourism industry; and
articulate and apply pricing considerations in the industry.
MSA, Human Resources Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
explain the theory and practices of human resource administration;
analyze and apply the principles of collective bargaining, labor law, and negotiations in organizations;
utilize negotiation skills in labor and employee relations; and
make staffing decisions using a broad range of evaluative measures such as compensation, economics, and personnel psychology.
MSA, Human Resources Administration Certificate
After completion of this program, students will be able to:
explain the theory and practices of human resource administration;
analyze and apply the principles of collective bargaining, labor law, and negotiations in organizations;
utilize negotiation skills in labor and employee relations; and
make staffing decisions using a broad range of evaluative measures such as compensation, economics, and personnel psychology.
MSA, Information Resources Management Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
develop a comprehensive approach to managing information systems within an organization;
identify and select appropriate solutions to managing information within organizations; and
apply systems analysis and design to managing information within organizations.
MSA, Information Resources Management Certificate
After completion of this program, students will be able to:
develop a comprehensive approach to managing information systems within an organization;
identify and select appropriate solutions to managing information within organizations; and
apply systems analysis and design to managing information within organizations.
MSA, International Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcome:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
explain business and organization practices in international settings;
apply the principles of international economics in global settings; and
articulate and apply the principles of intercultural understanding.
MSA, International Administration Certificate
After completion of this program, students will be able to:
explain business and organization practices in international settings;
apply the principles of international economics in global settings; and
articulate and apply the principles of intercultural understanding.
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
apply their knowledge and skills in the area of leadership;
apply the principles of group dynamics in organizations;
facilitate organizational change;
manage conflict in organizations;
apply the principles of negotiation within an organization; and
enhance culture diversity and communication in organizations.
After completion of this program, students will be able to:
apply their knowledge and skills in the area of leadership;
apply the principles of group dynamics in organizations;
facilitate organizational change;
manage conflict in organizations;
apply the principles of negotiation within an organization; and
enhance cultural diversity and communication in organizations.
MSA, Long-Term Care Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
explain the legal and regulatory aspects of long-term care;
handle the administrative issues of long-term care;
administer resident care issues of long-term care;
direct health planning;
direct quality improvement in health services; and
direct managed care.
MSA, Organizational Communication Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
apply the principles of communication theory in organizations;
design research in the communication arts;
communicate ideas and information in organizations; and
apply the principles of interpersonal communication.
MSA, Organizational Communication Certificate
After completion of this program, students will be able to:
apply the principles of communication theory in organizations;
design research in organization communication;
communicate ideas and information in organizations; and
apply the principles of interpersonal communication.
MSA, Public Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
prepared for careers in public sector administration;
articulate the political, social, and economics environments of public administration;
explain the public management process;
analyze public policy; and
apply organization theory and behavior to practices in public administration.
MSA, Recreation and Park Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
apply theory, research, and current practices in recreation, parks, and leisure administration;
write grants to support recreation, parks, and leisure activities;
evaluate current programs in recreation and park administration; and
identify and act on issues in the administration of leisure activities.
MSA, Software Engineering Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
examine major issues in software engineering and how software engineering addresses those issues;
apply the concepts, analytical skills, and methods of software engineering management in complex software systems;
analyze decisions in software project management;
analyze techniques and tools which manage and control the software development process; and
analyze current major software developments.
MSA, Software Engineering Administration Certificate
After completion of this program, students will be able to:
identify major issues in software engineering and how software engineering addresses those issues;
apply the concepts, analytical skills, and methods of software engineering management in complex software systems;
analyze decisions in software project management;
analyze techniques and tools which manage and control the software development process; and
analyze current major software developments.
MSA, Sport Administration Concentration
After completion of this program, students will be:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
prepared for a career in the administration of college, professional, or commercial sport;
able to apply the principles of administration of sport and physical education;
able to oversee the development, management, and maintenance of sport facilities;
able to analyze sport administration literature;
able to apply the legal aspects of sport; and
able to apply the principles of sport marketing.
MSA, Vehicle Design & Manufacturing Administration Concentration
After completion of this program, students will be able to:
MSA Program Core Outcomes:
apply administrative and managerial theories/perspectives as they relate to problem solving within a wide range of organizational structures;
apply quantitative methods when examining, understanding, and solving administrative problems within the broad social economic, technological, and political environments of private, public, or not-for-profit organizations;
select strategies/tools for solving complex administrative problems and conduct appraisals and evaluations of recommended programs and projects that serve organizations;
take a position on an organizational issue, compile and synthesize information on this issue and defend this position in oral and written forms at multiple levels of management;
apply the concepts of finance as practiced in the private sector and the general concepts of governmental budgeting and funds allocation in the public sector;
apply the concepts of marketing practices as they relate to organizational administration; and
maintain the fundamental competencies needed to manage information management systems in different types of organizations.
Concentration Outcomes:
take leadership responsibility in vehicle design and manufacturing administration in the industry;
identify and apply production concepts to the administration of vehicle design and manufacturing processes;
apply industrial management principles to the vehicle design industry;
manage logistics systems in the industry;
apply the concepts of quality control; and
manage inventory and materials in the vehicle design and manufacturing industry.
MSA, Vehicle Design & Manufacturing Administration Certificate
After completion of this program, students will be able to:
take leadership responsibility in vehicle design and manufacturing administration;
identify and apply production concepts to the administration of vehicle design and manufacturing processes;
apply industrial management principles to the vehicle design industry;
manage logistics systems in the industry;
apply the concepts of quality control; and
manage inventory and materials in the vehicle design and manufacturing industry.